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How to Contact Support or Submit a Ticket

How to Contact Support or Submit a Ticket

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Written by Allan Harding

How to Contact Support or Submit a Ticket

Need help from the Elevated Signals team? We’re here to help.


Option 1: Chat with Us (Fastest)

Use the chat widget in the bottom right corner of the app to start a conversation with our team.

πŸ‘‰ This is the fastest way to get help.


Option 2: Email Support

You can also email us directly:

A support ticket will automatically be created for you.


Option 3: View Your Support Tickets

Access your existing tickets and responses here:

In the portal, you can:

  • Track the status of your tickets

  • View responses from our team

To submit a new request, please use the chat widget or email us.


Tips for Faster Support

When submitting a request, please include:

  • A clear description of the issue

  • The property or listing involved (if applicable)

  • Screenshots if possible

This helps our team resolve your request faster.


Urgent Issues

For urgent issues, please use the chat widget or email us and our team will respond as quickly as possible.

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