How to Contact Support or Submit a Ticket
Need help from the Elevated Signals team? Weβre here to help.
Option 1: Chat with Us (Fastest)
Use the chat widget in the bottom right corner of the app to start a conversation with our team.
π This is the fastest way to get help.
Option 2: Email Support
You can also email us directly:
A support ticket will automatically be created for you.
Option 3: View Your Support Tickets
Access your existing tickets and responses here:
In the portal, you can:
Track the status of your tickets
View responses from our team
To submit a new request, please use the chat widget or email us.
Tips for Faster Support
When submitting a request, please include:
A clear description of the issue
The property or listing involved (if applicable)
Screenshots if possible
This helps our team resolve your request faster.
Urgent Issues
For urgent issues, please use the chat widget or email us and our team will respond as quickly as possible.